Please reach us at info@theskinstudioaz.com if you cannot find an answer to your question.
Yes! Just make sure you have a fresh clean tampon in!
Your hair must be the length of a grain of rice or quarter inch in order for the wax to successfully grab all the hair. Typically 3-4 weeks of growth.
You should be booking every 4-6 weeks for both facials and waxing appointments.
No. This includes children.
I take debit/credit cards, Venmo, Zelle and cash (I do not keep change on me).
Suite 15 inside Mattison Ave Salon Suites. Directly next to the record store across the way from East West Dental and the Preschool. There’s no signage but the front door faces the parking lot.
You can if you want but you don’t have to! We double cleanse every facial so either way the makeup will come off! If you’re wearing mascara I will not remove it.
As of May 1, 2023 ALL clients are required to keep a card on file. This card will be used to charge cancelation or no show fees. Please scroll down and read the policies stated below.
You can receive a facial treatment no less than 2 weeks after you received Botox injections.
No, we do not service men. This goes for all services offered at The Skin Studio.
18+
If younger, a legal guardian/ parent must be present in the building and consent to service.
18+
If younger, a legal guardian/ parent must be present in the building and consent to services.
If child is 15 years or younger please contact me at info@theskinstudioaz.com
All product sales are FINAL.
We get it, life happens! Your appoinment is very important to us, and we value your time. As a service provider, we respectfully ask that you mutually value ours as well. As other establishments, our business is not able to make special exceptions to police's on an individual basis.
Please read our polices prior to booking your appointment- booking your appointment confirms that you agree to the following:
Cancellations and reschedules made less than 24 hours prior to your appointment time are considered late cancellations and will result in a charge of 50% of your booked service. Please call/ text or email to notify for any rescheduling needs.
If you cancel or reschedule your appointment within 3 hours of the start time you will be charged 100% of the booked service.
This applies to canceling/ changing additional services booked last minute (within 24 hours) if you have multiple scheduled at one visit.
Please confirm your appointments. Failure to do so before the 24 hour mark will result in automatic cancellation and you will be charged 50% of your booked service. You receive a notice 72 hours, 48 hours, and 24 hours before the start time of your appointment.
Please have your consultation formed filled of prior to your service. Forms must be filled out no later than 2 hours before the start time of your appointment. If not done your appointment may be subject to cancel.
No-call no-shows will be charged 100% of the original booked service price. No-call no-show results in automatic termination from The Skin Studio.
A client with 3 or more late cancellations within the span of 6 months will be terminated from booking future appointments at The Skin Studio.
A client with repeated cancellations, constant reschedules or no shows/ failure to abide by spa polices will be terminated from booking future appointments at The Skin Studio.
You will not be able to book your next appointment until the cancellation/ no show fee is paid in full. All charges will be applied to the card placed on file at the time of booking. Declined cards will be unable to re-book until fee is paid.
Fees cannot be applied toward any future services as it is a compensation for the time originally reserved on the schedule.
Please call/text to notify us in the event that you are running late.
If you are more than 10 minutes late we may ask you to reschedule your appointment so it will not affect our punctual clients. If we are unable to take you at the time you arrive, you will be charged for 50% of the service that you missed, due to it being a late cancellation.
If your service is still able to be completed, your treatment time will be shortened to avoid inconveniencing the client that has a booking after you.
We kindly ask that you do not bring any guests with you to your appointment.
For safety and enjoyment of you, your child and other clients in the building, we ask that you do not bring your child or that they be accompanied by another adult while you receive your service.
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